Before using any website, it is necessary to go through the Privacy Policy of the same. This is the Privacy Policy page of Betzillo, which will help you to know how we collect, use, store, and protect your personal information while you access our sportsbook website, mobile version, website, and related services.
By registering an account at Betzillo, you agree to the Privacy Policy. It is recommended to read Betzillo Terms and Conditions along with the same before creating an account.
Information We Collect
We collect your personal information to provide you with efficient betting services.
Personal Information
During the account registration process, we may collect information such as:
- Full name
- Date of birth
- Residential address
- Email address
- Phone number
Financial Information
In order to process your deposits and withdrawals, we may collect information such as:
- Payment method details
- Transaction history
- Billing information
We do not hold full card details as they are securely handled by the payment providers.
Technical Information
Some of the information may be automatically collected while you access our website, such as:
- IP address
- Device type and browser
- Operating system
- Log data and activity history
Verification Documents
To complete the account verification, we may require:
- Government-issued ID
- Proof of address
- Proof of payment ownership
How We Use Your Information
We use your information for the following purposes:
Account Management
- Registering your account and managing the same.
- Processing deposits and withdrawals on your account.
- Verifying your account.
Service Improvement
- Enhancing platform functionality
- Monitoring betting patterns
- Preventing fraud and abuse
Legal and Regulatory Requirements
- Ensure that your account meets Anti-Money Laundering requirements.
- Compliance with the regulatory authorities.
- Preventing all sorts of illegal activities.
Marketing and Communications
- If you have opted in, send the promotional emails.
- Providing timely updates related to the bonuses and new features on the account.
You can opt out of the marketing communications whenever you want.
Cookies and Tracking Technologies
At Betzillo, we also use cookies to:
- Enhance the website performance on your devices.
- Remember when you logged in to your account.
- Analyse your behaviour while accessing the website.
- Personalise content according to your preferences.
Cookies can also be disabled from the browser settings. But it will have an impact on the performance of the platform.
Data Sharing and Disclosure
Your personal data is not sold at Betzillo, but it is being shared by third parties such as:
Payment Providers
This helps to complete your transactions securely.
Regulatory Authorities
It is shared when it is required by law or regulatory obligations.
Service Providers
Your information is also shared with service providers, who help our platform with:
- Hosting services
- Fraud detection
- Customer support tools
All of the third-party providers are also following the strict privacy policy standards.
Data Security
Betzillo also uses strong security measures to protect your information, with tools such as:
- SSL encryption
- Secure servers
- Restricted access controls
- Fraud detection systems
It should be noted that we put our best efforts to protect your information, but no system is completely immune to risks. Every player is encouraged to maintain their account credentials and other details confidential.
Data Retention
Your personal data is retained at Betzillo:
- As long as your account remains active on our website.
- As long as your information is required by legal and regulatory obligations.
- To prevent fraud from taking place and to solve disputes.
When the retention requirements expire, your data is either anonymised or deleted.
Your Rights
You are also given some rights at Betzillo, such as:
- Have access to your personal data.
- Request for correction of inaccurate data.
- You can also request deletion of your data, which is subjected to legal requirements.
- You objectify certain types of data processing on our website.
- Withdraw your consent from marketing communications.
The requests to access your rights can be made via customer support.
Responsible Gambling and Data Use
Your data related to the betting activity will be collected to:
- Monitor patterns related to responsible gambling.
- Identify the risky behaviour to prevent you from being addicted.
- Provide you with support or set limits whenever it is needed.
Gambling shall be treated as a source of entertainment, not as a source of income.
Changes to this Privacy Policy
Betzillo has the right to make changes to this Privacy Policy at any time. The changes made to the same will be posted directly on the website, and they will be in use from then on. If you continue to use the platform after the updated Privacy Policy, it would mean acceptance of the same.
Contact Information
If you have any questions related to this Privacy Policy or how your data is being handled at Betzillo, you can connect with the customer support via live chat or email (support@betzillo.com).